KEY INFORMATION

 

   

Name Initial Embossing / Unique ID:

 All items will be embossed with a customer number (chosen by us) followed by your name initials, thus creating your own unique personal ID with Channel Modern. This ID will stay with you and be embossed onto any future items you may wish to own. 

All embossing is performed in a small and discreet plain text, visible on the exterior of our products.  

 

 

Belt Sizing:

 Due to the amount of variation between differing trouser manufacturers stated size and actual true waist measurement, we construct our belt sizes using TRUE measurements. 

The very best way to decide which Channel Modern size will be best for you is to buckle closed, then measure the inside circumference of a belt you normally wear using a tape measure or piece of string against a solid ruler/yard/meter etc. Use this same number to choose your size. 

Returns/ Cancel an order:

All of our leather goods are custom made for each client and therefore non-returnable or refundable. If you have placed an order in error, please contact us within 24 hours to cancel. Once confirmation or production of an order has commenced, no cancellations or returns will be possible. Repairs are judged on a case by case basis, please contact us anytime to discuss. Shipment costs, fees and all duties are the responsibility of the purchaser.

Antique items are returnable after 7 days. All returns must be pre-approved by us and we will issue you a return authorisation which must be affixed to the parcel exterior. Shipments resulting in proven damaged contents will require waiting for insurance coverage to be approved and distributed to us before any refund can be issued to the purchaser. All shipping and return shipping, fees and all duties are the responsibility of the purchaser.

 

Contact Details:

Neal Simons

neal@channelmodern.com